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Glossary

Fulfilment

What happens after payment to deliver the thing sold: enrolment, access, and revocation when the order changes.

In a course business, fulfilment is not a packing slip. It is the student getting into the LMS, and getting out of it if the payment does not stand. When fulfilment is a zap, it is optional in practice, because zaps can be off. When it is part of the order, the cart and the classroom tell the same story.

RobinCart calls this a fulfilment engine on purpose. It is the piece general carts leave to Zapier, and the piece course creators notice the first time a paying student cannot log in.